Refund policy

At milaqzo.ae, customer satisfaction is important to us. Please read our policy carefully before placing your order.

We do not offer cash refunds on any products.
If a customer receives a damaged, defective, or broken product, we will provide a free replacement.
The issue must be reported within 24 hours after receiving the order.
Customers must provide clear photos or videos of the damaged product for verification.
Replacement requests made after 24 hours of delivery will not be accepted.
Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for replacement.
Customers will receive a replacement within 2 working days after the issue has been verified.

At milaqzo.ae, we offer store credit instead of cash refunds.